• Crisis man­age­ment con­sult­ing for crisis team, board and man­age­ment
• Assist­ance in the or­gan­iz­a­tion of crisis man­age­ment
• Ana­lys­is of com­pany de­cisions with re­gard to their com­mu­nic­at­ive ef­fect
• Devel­op­ment of mes­sages for event com­mu­nic­a­tion
• Contacts to the media, in­ter­view sup­port
• Press re­la­tions
• Media mon­it­or­ing

CKK Con­sult is spe­cial­ized in provid­ing ad­vice and prac­tic­al as­sist­ance in man­aging crit­ic­al phases in busi­ness de­vel­op­ment. We do this not only in the pre­par­a­tion for the emer­gency, but also in a crisis it­self.

One focus of our con­sult­ing ser­vices is on crisis com­mu­nic­a­tion. We mean more than just "press work dur­ing the crisis." In­stead, we focus on avoid­ing crisis-re­lated de­vel­op­ments through in­teg­rated com­mu­nic­a­tion, be­cause in a crisis, not only the media but also the em­ploy­ees and re­l­at­ives, in­tern­al com­mit­tees, re­tail­ers, cus­tom­ers and com­pan­ies Sup­pli­ers, stake­hold­ers and the gen­er­al pub­lic.

CKK con­sult­ants are avail­able around the clock > 24/7 hot­line. Ex­per­i­enced com­mu­nic­a­tion ex­perts ad­vise you on the plan­ning and im­ple­ment­a­tion of crisis com­mu­nic­a­tion - if ne­ces­sary by tele­phone or on-site.

Real-time mon­it­or­ing on the In­ter­net en­sures that you im­me­di­ately ex­per­i­ence when crit­ic­al is­sues de­vel­op in the con­text of the event. You can then react to it.

If re­quired, CKK will strengthen your press of­fice: design press re­leases and state­ments, send press re­leases and much more is one of the ser­vices that you can call around the clock.

Clearly struc­tured and easy to use, eCRISMA® is the up-to-date emer­gency and crisis man­age­ment tool for crisis teams and task forces. With the in­teg­rated up­date ser­vice of CKK Con­sult, the doc­u­ments are up­tod­ate at short no­tice and across all doc­u­ments. The doc­u­ments are pass­word-pro­tec­ted on se­cure serv­ers - even if your cor­por­ate net­work is down due to an event. More on the In­ter­net at https://www.eCRISMA.de

In the event of an in­cid­ent, the Dark Site is provided by the Com­pany or by CKK with con­tent (press re­leases, event logs, pho­tos, etc.).

The com­pany's tele­phone switch­board or hot­line can provide in­quir­ing journ­al­ists and other in­ter­ested stake­hold­ers with the link to Dark­s­ite, where they can keep up-to-date. This re­duces the num­ber of calls and re­lieves the emer­gency ser­vices.